Job is Expired
Location: Northeast, Southeast
Compensation: To Be Discussed
Staff Reviewed: Thu, Aug 19, 2021
Job Summary
A software development company is filling a position for a Remote Customer Support Technician.
Must be able to:
- Manage customer support requests via phone, email and customer portal
- Assist customers with system configuration changes
- Educate/train customers on solutions with the goal of helping them achieve their objectives with our systems
Required Skills:
- Proficiency in Windows and Microsoft Office
- Strong technical aptitude with general understanding of website functionality and related technologies
- Ability to learn and assimilate new information quickly
- Ability to independently evaluate and define customer and system needs
- Excellent verbal and written communication skills
- High level attention to detail with excellent planning
