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Remote Customer Technical Services Analyst

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Sep 14, 2022
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Education Level: Bachelors

Job Summary

An information technology company is in need of a Remote Customer Technical Services Analyst.

Core Responsibilities Include:

  • Preparing support documentation for the customer base
  • Communicating with customers and resolve related issues via approved support channels
  • Documenting, researching, tracking, and resolving customer software issues

Required Skills:

  • Experience in information security or third-party vendor risk management
  • Experience in IT, Operations, Customer Support or related fields
  • Bachelor’s Degree in Technical Field or Related Degree, experience may be substituted for education

COMPLETE JOB DESCRIPTION

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