Job Summary
A manufacturer of infection prevention products is in need of a Remote Customer Technical Support Specialist.
Must be able to:
- Participate in implementation and upgrade calls with customers
- Assist customers with server and workstation set-up
- Assist with database load into customer servers
Position Requirements Include:
- 3+ years of experience working in technical support of computers, network, applications, etc
- Familiarity with basic computer programming concepts
- Experience in MS SQL Server or databases
- Experience with the configuration of personal and laptop computers, printers, etc
- Technical understanding of networking, internet and databases
- Ability to diagnose hardware repairs on computers and equipment
