Remote Customer Technical Support Specialist II

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 28, 2022

This job expires in: 11 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A manufacturer of infection prevention products has a current position open for a Remote Customer Technical Support Specialist II.

Candidates will be responsible for the following:

Providing a mix of front-line and second-line telephone and/or desktop/server support via remote connection to customer servers
Participating in 24/7 technical support coverage on rotational basis
Designing complex custom reports/queries using proprietary software and MS SQL Server

Required Skills:

Bachelor’s Degree
3-7 years of experience working in technical support of computers, network, applications, etc, or in a clinical environment
Experience in MS SQL Server
Experience with the configuration of personal and laptop computers, printers, and various other hardware and software

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Remote Customer Technical Support Specialist II

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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