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Remote Customer Workflows Director in Santa Clara

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Wed, Sep 22, 2021
Job Category: Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced, Management, Senior Level

Job Summary

A business services and development company is filling a position for a Remote Customer Workflows Director in Santa Clara.

Must be able to:

  • Serve as a senior member of the Customer and Partner Leading Practices leadership team, and advise on the development of leading practices development
  • Build, lead, develop and nurture a global team producing leading practice insights supporting Customer Workflows implementation and adoption
  • Provide world-class thought leadership in the development of a wide range of Leading Practices assets

Applicants must meet the following qualifications:

  • Thought Leadership in Customer Service Management, Field Service Management, and related fields (to include expertise in KCS)
  • Experience in Content Development and Management
  • Experience in Organizational Change Management

COMPLETE JOB DESCRIPTION

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