Job Summary
An information technology company has an open position for a Remote Cybersecurity High Potential Customers Customer Success Manager.
Core Responsibilities Include:
- Designing and identifying opportunities to drive success
- Advocating for and being the voice of a wide swath of customers
- Utilizing and improving processes for delivering proactive customer success
Skills and Requirements Include:
- 3+ years of experience including 2+ years of experience supporting B2B customers
- Intimate knowledge of CRM and Communications tools and systems
- Knowledge of the tenets of Vendor Risk Management programs
- Cybersecurity domain experience
- Experience creating and designing efficient processes through automation
- Demonstrated success developing strong customer relationships