Remote Cybersecurity Software Associate Customer Success Manager

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Nov 16, 2022
This job expires in: 12 days

Job Summary

A cybersecurity software development firm is searching for a person to fill their position for a Remote Cybersecurity Software Associate Customer Success Manager.

Candidates will be responsible for the following:

  • Managing client portfolios for a specific region/sector
  • Managing the onboarding process, drive product adoption while improving health score
  • Identifying and working with the Sales team to close expansion opportunities

Qualifications for this position include:

  • 2+ years of work experience in a relevant technical customer-facing role
  • Cyber Security or Computer Science degree
  • Excellent communication and interpersonal skills
  • Customer first attitude with a passion for service
  • Demonstrable project management and leadership qualities
  • Must be comfortable presenting and explaining technology to both technical and non-technical audience

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