Remote Data Center Support Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, May 26, 2021

This job expires in: 6 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An enterprise software company has an open position for a Remote Data Center Support Manager.

Individual must be able to fulfill the following responsibilities:

  • Being essential in guaranteeing customer satisfaction
  • Participating in customer-facing calls
  • Coordinating root-cause analysis and fixes for complex issues

Required Skills:

  • 5+ related working experience in a Customer Support Center function in a managerial capacity
  • Experience in the software industry
  • A deep understanding of people leadership
  • Ability to recruit and build successful teams
  • Extensive expertise in understanding metrics
  • Track record of accomplishment and effectiveness within organizations

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