Job Summary
A cloud integration technology company needs applicants for an opening for a Remote Data Integration Senior Technical Support Engineer.
Core Responsibilities of this position include:
- Monitoring tickets to ensure Initial Response SLA Agreement is achieved
- Managing existing backlog to ensure all issues and tasks are responded to
- Assisting and troubleshooting critical issues that denotes infrastructure and/or application related issues
Position Requirements Include:
- Bachelor’s degree or related technical degree from a four-year college or university
- 5+ years experience with: B2B, MFT, API integration, data integration, data translation, and/or mapping
- Prior experience in a tier 2 technical services role
- Knowledge of data transformation products
