Job Summary
About This Job:
We are looking for an experienced Data Manager/Business Analyst to oversee the development and use of data systems. You will discover efficient ways to organize, store and analyze data with attention to security and confidentiality.
A great data manager is able to fully grasp the complexity of data management. The ideal candidate will have a strong understanding of databases and data analysis procedures. You will also be tech-savvy and possess excellent troubleshooting skills.
The goal is to ensure that information flows timely and securely to and from the organization as well as within.
Roles & Responsibilities:
Tasks: Your responsibilities as a data analyst will be to collect, process, and report on data for business and organizations.
Skills: You need to have an understanding of databases and must possess great attention to detail and the ability to communicate findings clearly and concisely.
Data Management & Analysis
-Gather all sources of company data (ie- Google Analytics, SLAPcenter, Agile, Podio, Amplitude etc) and organize into Power BI (Data Analytics Tool)
-Organize Data and ensure it is available for all company leaders to see and understand as needed
-Daily SM Leaderboard Released
-Weekly Team Stats Released
-Preparation of monthly company-wide performance report - including deep analysis of all areas of the business, performance for the previous month and trends/learnings to work on in the next month (presented to Leadership Team and then shared with the full team)
-Make strategic recommendations and improvements to how we gather data, organize and analyze data and make strategic decisions based on data.
Operations, Systems, and Processes
-Silver Standards are continually improved, created and optimized as needed
-The team is monitored, supported and held accountable for following all Silver Standards
-Ongoing attention is paid to how to create overall improvements to operations, systems, and processes
-Communication breakdown issues are constantly monitored and process improvements are made in real time all the time.
Technology Management
-Set up of any new Technology accounts
-Manage integration between technologies in order to improve efficiency
-"Go to" tech support team-wide for any/all technology related issues/ questions/needs
CRM / Agile Management
-Setup & be responsible for the creation of all event flows, campaign flow and landing page in Agile for all Outreach Campaigns (generated by BD Team and C&C Team)
-Assist in creating email marketing campaigns for ALL active outreach campaigns as well as for past SLAPsters, LostJames, monthly newsletter to clients and general mailing list.
-Collect relevant data in agile to analyze campaign success and identify big learnings as well as update PODIO with daily stats.
-Assist SM team during Active follow-up by ensuring they fully understand all context for Deals and are fully aligned and organized for success
-Manage Agile database to provide up-to-date segmentation.
Requirements & Qualifications:
-Worked in a remote, full-time position before
-Excellent written and verbal English
-Strong wifi connection and reliable computer
-Degree in business, administration, project management, HR or equivalent
-Work experience of at least 3 years in a similar role
-Experience in a management position would be an asset
-3 references from previous employers
