Job Summary
A software company is searching for a person to fill their position for a Remote Data Measurement Focused Customer Support Specialist.
Core Responsibilities Include:
- Assisting with quality assurance testing of defects and new features
- Providing email/Zoom consultation to troubleshoot and debug customer issues
- Identifying gaps in our knowledge base content
Skills and Requirements Include:
- Experience with Zendesk and JIRA
- Professional experience working with SQL
- Bachelor's degree required
- Exceptional interpersonal skills