Job Summary
A sports data and analytics company needs applicants for an opening for a Remote Data Product Support Delivery and Quality Manager.
Must be able to:
- Manage a team responsible for delivery of our data to customers
- Own the support, delivery, and quality of our data within the Team Performance products
- Be responsible for the long-term incident management, roadmap of incident prevention
Applicants must meet the following qualifications:
- Proven experience as a manager of a large operational team
- Knowledge of data analytics and reporting
- Understanding of how a Quality Management System works and how to execute each phase
- Experience with using IT systems such as Service Now, Jira, Atlassian and Confluence
- Ability to deliver positive and negative feedback to operational teams
- Ability to delegate responsibility of tasks across this team
