Remote Delivery Support Director

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Oct 20, 2020

Job Summary

A software company is seeking a Remote Delivery Support Director.

Candidates will be responsible for the following:

  • Evaluating and understanding SaaS business model and subscription B2B businesses
  • Leading a large, internationally distributed and diverse teams
  • Monitoring, analyzing, and reporting KPIs to all levels to the leadership and stakeholders

Skills and Requirements Include:

  • Proven experience leading large scale Support Experience / Technical Support Operations
  • Minimum 7 years of experience leading at the Director or VP level
  • Passionate about business strategy
  • Track record scaling and leading an internationally renowned team 24/7/365, in multiple languages and multiple channels
  • Ability to work effectively in a remote and fast-paced environment

COMPLETE JOB DESCRIPTION

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