Job Summary
A healthcare services company is in need of a Remote Denials Quality and Process Analyst.
Individual must be able to fulfill the following responsibilities:
- Complete quality assurance inspections
- Identify, research and document process improvement opportunities
- Prepare and review data and QA reporting with key stakeholders
Applicants must meet the following qualifications:
- Ability to review and audit recorded work effort on claims and phone calls
- Ability to identify problems, gather and analyze information skillfully
- Demonstrated ability to build strong working relationships with key internal and external stakeholders
- Workflow or system development skills
- Ability to develop and/or present training to operations trainers and/or business users
- Intermediate level skills in applications such as Microsoft Excel, Word, and Visio
