Job Summary
A healthcare provider is filling a position for a Remote Dental Member Provider Service Representative.
Core Responsibilities Include:
- Resolving simple to complex problems for members
- Providing an accurate and thorough explanation of dental plan benefits, claims processes, eligibility, and enrollment
- Responding to current or potential members in a timely, professional, and courteous manner
Applicants must meet the following qualifications:
- Requires excellent verbal and written communication skills
- Must have strong technical skills
- Minimum of one year of recent experience as a Dental Member Service Representative
- Strong computer and telephone multitasking skills
- Ability to remain focused and productive each day though tasks may be repetitive