Remote Deployment Support Specialist

Job ID: Available for Members

Location: Arizona

Compensation: To Be Discussed

Posted: Thursday, November 08, 2018

Job Category: Consulting, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Onsite Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A communication service provider has an open position for a Remote Deployment Support Specialist.

Core Responsibilities Include:

  • Helping customers troubleshoot calls by reviewing call detail records and traces
  • Communicating with clients regarding status of deployment and next steps
  • Attending kick off calls with customers

Qualifications Include:

  • Attend weekly internal meetings
  • Experience in a customer service or technical helpdesk role is an asset
  • Minimum of 1 year of experience with web based technologies and tools
  • Have good working knowledge of processing loaders
  • Minimum of 1 year of experience with IP networking
  • Be proficient in all internal applications