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Remote Deployment Support Specialist

Job is Expired
Location: Arizona
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 08, 2018
Job Category: Consulting, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A communication service provider has an open position for a Remote Deployment Support Specialist.

Core Responsibilities Include:

  • Helping customers troubleshoot calls by reviewing call detail records and traces
  • Communicating with clients regarding status of deployment and next steps
  • Attending kick off calls with customers

Qualifications Include:

  • Attend weekly internal meetings
  • Experience in a customer service or technical helpdesk role is an asset
  • Minimum of 1 year of experience with web based technologies and tools
  • Have good working knowledge of processing loaders
  • Minimum of 1 year of experience with IP networking
  • Be proficient in all internal applications

COMPLETE JOB DESCRIPTION

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