Job Summary

An online brand and design marketplace is in need of a Remote Design Marketplace Customer Service Team Supervisor.

Core Responsibilities Include:

• Serving as the direct supervisor of the CS Leads and CSRs on your team
• Providing day-to-day support, subject matter expertise
• Driving productivity through contact prioritization via queue management

Applicants must meet the following qualifications:

• A Bachelor’s degree or equivalent work experience
• 4+ years of customer service experience
• 1+ years of leadership experience in a customer service setting
• Experience managing the performance of a team and driving results
• Excellent computer/software skills (Google Docs, Sheets, and Slides)
• Demonstrated leadership skills