Job Summary
A staffing agency is seeking a Remote Desktop Support Analyst in East Houston.
Core Responsibilities Include:
- Meeting regularly and effectively with ticket submitters
- Coordinating hardware repairs with the appropriate vendors
- Curating records of daily data communication transactions, issues and remedial actions
Position Requirements Include:
- Knowledgeable in writing reports, business correspondence, user instructions, and procedure manuals
- Microsoft Office 365 experience
- Solid understanding of MS Windows 10
- Desktop support or related experience