Remote Desktop Support Technician

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Thu, Feb 11, 2021

This job expires in: 15 days

Job Category: Information Technology

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Education Level: Bachelors

Job Summary

A university is seeking a Remote Desktop Support Technician.

Candidates will be responsible for the following:

  • Provide advanced technical consulting and support services
  • Provide advanced IT Desktop support, consulting, incident management, and service request fulfillment
  • Provide support to end users via phone, chat, email, and/or in person

Qualifications Include:

  • Must have and maintain a valid driver's license to travel to/from job sites
  • Bachelor's degree with a minimum 1-year experience or equivalent combination
  • Providing proficient desktop support in both Windows and Mac operating systems
  • Strong customer service, interpersonal, relationship building skills
  • Able to communicate effectively and professionally verbally and in writing
  • Attention to detail and ability to document issues and problems thoroughly

COMPLETE JOB DESCRIPTION

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