Job Summary
A science and technology solutions company is filling a position for a Remote Desktop Support Technician.
Candidates will be responsible for the following:
- Performing a variety of clerical and administrative duties
- Responding to trouble tickets to resolve user problems
- Providing technical support through phone, email, and instant message
Applicants must meet the following qualifications:
- 7 years' experience
- Associates Degree or additional experience and/or relevant certifications
- At least one (1) year experience with Windows desktop support
- At least two (2) years experience working knowledge of remote tools
- Experience supporting industry standard software products
- Public Trust Clearance (Or ability to obtain)
