Remote Device Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Tue, Apr 02, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Education Level: Masters

Job Summary

A company is looking for a Remote Device Support Specialist.

Key Responsibilities:

Resolve device issues and provide support to clients and customers
Handle inbound and outbound phone calls, emails, and help desk tickets
Ensure devices are functioning properly and provide excellent customer service

Required Qualifications:

Experience in advanced troubleshooting
Ability to work Monday to Friday from 11:30 am to 8:00 pm EST
Willingness to learn on the job and become a Product Expert
Basic understanding of maintenance signals from devices
Availability for the training schedule of the first five weeks from 8:00 am to 4:30 pm EST

COMPLETE JOB DESCRIPTION

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Job is Expired

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