Job Summary

A technology company is searching for a person to fill their position for a Remote Dieting Application User Support Specialist.

Core Responsibilities Include:

• Responding to customer-submitted email requests with TLC and in a timely manner
• Troubleshooting and walking users through every step of the mobile application
• Communicating bugs to the appropriate internal stakeholder(s)

Applicants must meet the following qualifications:

• Fast typist who can handle a large volume of tickets per day
• Ability to learn quickly and think critically to solve user issues
• Excellent written and verbal skills (think: thorough, organized, well-spoken)
• Ability to work well in an open, collaborative team environment
• Must be available for at least 40 hours per week
• Ability to work in a fast-paced, ever-changing environment