Job Summary
A cloud-based digital banking solutions company is in need of a Remote Digital Banking Client Experience Manager.
Individual must be able to fulfill the following responsibilities:
- Work closely with Relationship Manager team, overseeing day-to-day client relationships
- Ensure schedules and budgets are met per contractual agreements
- Work with client to cultivate future projects and qualify new opportunities
Must meet the following requirements for consideration:
- Ability to travel up to 10% during normal business times
- 5+ years of Business to Business or Business to Consumer relationship management or Client Service experience
- Proven results in direct or support of cross-sales quota and metrics-driven client advocacy and satisfaction environment
- Relationship-building skills and experience maneuvering internally within a large corporation and externally within a client organization
- Exceptional knowledge of company products and services and may be tasked with introducing new products
