Job Summary
A university is searching for a person to fill their position for a Remote Digital Community Manager.
Individual must be able to fulfill the following responsibilities:
- Analyzing user activity and identify opportunities to improve customer engagement
- Moderating community forums and manage incoming customer support inquiries
- Developing campaigns with the Marketing team to support membership offerings
Position Requirements Include:
- The ability to travel up to 20% of the time to headquarters in Mountain View
- A bachelor's degree from an accredited institution or equivalent years of work experience
- At least 3 years of experience in a customer-facing role
- Experience managing communities, campaigns, and/or events
- Strong communication skills with high emotional intelligence
- Data-driven mindset with the ability to identify key insights
