Job Summary
A financial services company is seeking a Remote Digital Customer Experience Manager in New York City.
Core Responsibilities Include:
- Defining the strategy, scope, and objective for digital enhancements, drafting vision and requirements documentation
- Managing the configuration, and evolving functionality of core operations systems
- Assessing digital enhancement opportunities to meet performance goals of revenue
Position Requirements Include:
- Bachelor's degree or equivalent
- 3+ years quantitative and business analysis skills
- 3+ years digital product management, SaaS industry, or related experience
- 3+ years supporting operations and/or customer-facing teams
- Track record of leading complex cross-functional operational initiatives
