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Remote Digital Device Support Group Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Jun 01, 2020
Job Category: Information Technology, Management
Employment Status: Permanent
Employer Type: Employer
Career Level: Management
Education Level: Bachelors

Job Summary

An online retailer is seeking a Remote Digital Device Support Group Manager.

Individual must be able to fulfill the following responsibilities:

  • Manage a team of 4-6 Team Managers and 60-100 Technical Support Associates
  • Set individual and team performance expectations and goals
  • Monitor real time service levels and schedule adherence,

Qualifications Include:

  • Bachelor’s degree
  • 2+ years’ experience in leading managers and large teams
  • Must be willing to work from home
  • Strong communication skills as well as a strong technical and analytical aptitude

COMPLETE JOB DESCRIPTION

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