Job Summary

A digital product design platform company is in need of a Remote Digital Enterprise Customer Success Manager.

Must be able to:

• Work in partnership with Account Executives to align and execute against an account strategy for each customer
• Deliver best practices for product design within different verticals and environments
• Manage the post-sale relationship

Applicants must meet the following qualifications:

• Travel on-site when needed, typically about 15% travel expected
• Experience managing client renewals
• 5+ years in a client-facing, post-sales role
• Ability to show business value of a product
• Experience engaging with end-users, evangelizing a product, and driving adoption across multiple stakeholder groups