Job Summary
Account / Project Manager
We are looking for a driven and take-charge Account Manager with strong project management skills to join our team. As an Account Manager, you will be responsible for maximizing the performance and success of client accounts.
The AM will work across teams to ensure seamless account on-boarding and retention through website and landing page development, digital ad campaigns, lead management, and overall client business success. This role requires someone who has a go-getter attitude and is comfortable evaluating issues, making decisions, providing recommendations to clients, and directing teams to produce the best solution.
Blah blah blah. Now let's get to the nitty gritty.
Client Management
Daily / weekly / monthly communication with clients
Work with clients to overcome lead generation challenges and solve marketing problems
Analyze ad performance data and offer recommendations for improvement to client and to ad teams to generate more leads
Audit lead management and offer suggestions for improvement to client and client staff to help convert more leads into customers
Train client and client staff on software, tools, and other items as needed
Project Management
Oversee a smooth and enjoyable client on-boarding process
Manage client lead management setup, configuration, customization, and maintenance
Manage client digital advertising set-up, targeting, budgeting, messaging, and optimization
Manage client website and landing page development and maintenance, including SEO
Manage client email marketing set-up, design, build-out, scheduling, and contact lists
Manage other aspects of client marketing and lead generation package as needed
Sales Collaboration
Creatively solve client challenges within contract scope
Upgrade client to new packages and services for out-of-scope items
Team Collaboration
Manage client projects as they move through different teams
Work with team on special projects as needed
Characteristics
Assertively collaborative
Fiercely organized
Profoundly confident
Astutely productive
Fearlessly decisive
Absurdly detail-oriented
Delightfully calm under pressure
Effective communicator
Impressive time manager
Quick-witted and inappropriately humored
Experience
2+ years account/client management/customer service in agency setting
The right person will have the following qualities:
Take charge go-getter who can get things done on their own without needing babysitting
Exquisite attention to detail, good grammar, and excellent spelling (if you can't spell exquisite without Googling it - GTFO)
Impressive critical thinking and problem-solving skills - we want someone who actually uses their brain, thinks through things, and develops effective solutions
Team player who can coordinate between teams to quickly get what they need to get the job done well
Good time-management skills and project management skills - ability to juggle multiple projects at once and get everything done ahead of schedule
Great interpersonal and communication skills with the ability to articulate needs, marketing messaging, and more
Ability to adapt very quickly to changing situations and priorities without hesitation
Bonus Points for Hands-on Experience:
2 points for Social Media Marketing
2 points for Adwords
2 points for Web Development
2 points for SEO
2 points for Graphic Design
2 points for Data Analysis
10 points for an awesome personality
About The Company
We are an international marketing agency that is 100% remote. We pride ourselves on our fast-pace and ability to turn on a dime to adapt to various markets and economic climates. We do not tolerate side-line-sitters or those who refuse to grab the bull by the horns and ride.
We speak bluntly and we bust our asses to deliver top-notch quality as quickly as possible and are always pushing the envelope on how we can continually grow and improve - whether it's an experimental marketing strategy or cutting-edge use of technology - we strive to be better each and every single day.
What We Are Not
We are not the company for people who are easily offended - we are blunt, offensive, and swear a lot (like, a LOT)
We are not the place to bluff your resume and fake it till you make it' - we will know within the first 2 days if you know your shit or not and if your talk is bigger than your walk you will be booted so fast the door won't have time to hit ya
We are not babysitters - only grown-ass adults who don't sit around waiting to be told what to do are allowed - this is a take-charge and blaze your own trail opportunity
We do not settle for sub-par results - if good enough is part of your vocabulary then we are not the place for you
Still With Us?
If you are an ass-kicking take-no-prisoners go-getter and this sounds like the company you want to work for and the role you will excel in - click the "Apply" button for our application email address. Attach your resume, tell us about yourself, and then copy/paste the Characteristics above and rank yourself for each item on a scale of 1-10 (10 = best). Use the subject line of Kickin' Ass and Takin' Names - Account Manager - [your name]"
