Job Summary

A leader in website design for therapists needs applicants for an opening for a Remote Digital Marketing Junior Support Specialist.

Individual must be able to fulfill the following responsibilities:

• Take client phone calls, emails, and chats
• Answer tickets that are assigned to the T1 inbox
• Complete any outstanding Phone Call Edits from the days prior

Required Skills:

• A background in Design
• HTML and CSS
• At least 1 year in a customer support environment taking calls, emails, and chats from customers
• A positive, get-it-done approach
• Ability to problem solve quickly, and diagnose issues that may need to be escalated
• Humility to know when to ask for help but confidence in your ability to support your clients