Job Summary
An information technology company needs applicants for an opening for a Remote Digital Solutions Customer Support Specialist.
Core Responsibilities of this position include:
- Daily monitoring of dashboards and KPIs
- Analyzing daily customer analytics to drive insights and investigate problems
Must meet the following requirements for consideration:
- 3+ years of customer support experience (IT, software)
- Able to clearly communicate
- Able to read/write scripts, debug, and find the root of the process or technical issue