Remote Digital Technical Account Manager

Location: Arizona

Compensation: To Be Discussed

Staff Reviewed: Sun, Oct 04, 2020

This job expires in 5 days

Job Category: Account Management, Information Technology

Remote Level: Partially Remote

Employer Type: Employer

Education Level: Bachelors

Job Summary

A charter school is searching for a person to fill their position for a Remote Digital Technical Account Manager.

Core Responsibilities Include:

  • Monitor support requests to identify any recurring issues and may recommend changes to products
  • Assist customers’ technical requests and ensures resolution of any technical issues
  • Build strong customer relationships, especially with key customer stakeholders and sponsors

Position Requirements Include:

  • Occasional travel may be required for site visits, meetings, trainings and/or conferences
  • Bachelor’s degree or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved
  • A proven track record of Technical Account Management or other relevant experience
  • Experience in managing multiple stakeholders and projects
  • A listener who is customer-oriented and attentive to their needs