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Remote Digital Transformation Customer Experience Product Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Oct 30, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Education Level: Bachelors

Job Summary

A non-profit health insurance company has an open position for a Remote Digital Transformation Customer Experience Product Manager.

Core Responsibilities Include:

  • Owning and managing the provider experience requirements
  • Planning and overseeing large scale digital transformation initiatives
  • Leading experience metric definition to translate customer expectations into KPIs and operational metrics

Qualifications Include:

  • 5+ years related work experience
  • Product Management Experience
  • Digital Experience
  • Related Bachelor’s degree or additional related equivalent work experience
  • Experience leading teams in a matrixed environment with reporting responsibilities to two or more different areas
  • Understanding of projects with technology components

COMPLETE JOB DESCRIPTION

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