Job Summary
A company that provides healthcare products is filling a position for a Remote Digitech Customer Phone Representative in Murfreesboro.
Must be able to:
- Answer heavy call volume in a remote call center environment
- Answer patient questions and address concerns in a friendly and empathetic manner
- Forward calls as necessary to alternate billing departments
Position Requirements Include:
- Strong computer skills. Basic understanding of MS Outlook, Word and Excel
- Minimum typing of 40 wpm
- Must be a quick learner and willing to ask questions
- Able to handle pressure and always maintain composure
- Able to handle large volumes of work while meeting tight deadlines
- Ability to deal calmly and effectively with situations via telephone
