Remote Direct Sales Center Support Supervisor

Job is Expired
Location: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Tue, Jan 04, 2022

Job Summary

An insurance and financial services company is filling a position for a Remote Direct Sales Center Support Supervisor .

Core Responsibilities of this position include:

  • Setting and communicating clear behavioral and performance expectations for DSC Support Team members
  • Monitoring and coaching staff to ensure performance expectations are met and that the proper behaviors are established

Skills and Requirements Include:

  • Knowledge and experience with contact center support
  • Previous management experience leading a team within a call center environment
  • Knowledge of state and federal legislation

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