Remote Dispatcher

Job Summary

A company is looking for a Dispatcher (DSR - Dispatch Service Representative) to manage and coordinate service requests between customers and field technicians.

Key Responsibilities

• Schedule and dispatch technicians to service calls based on priority, location, and availability
• Monitor job progress and ensure timely completion of assigned tasks
• Handle incoming service requests and assign jobs accordingly

Required Qualifications

• Minimum 2 years of experience in dispatching, coordination, operations, or a similar role
• Strong organizational and multitasking skills
• Ability to work in a fast-paced, high-pressure environment
• Comfortable using multiple systems, tools, and communication platforms
• Reliable internet connection and quiet working environment