Remote Dispatcher

Job Summary

Providing superior customer service support, the full-time Remote Dispatcher will assist Transportation Providers with inquiries, manage scheduling tasks, and ensure accurate documentation while working remotely.

Key responsibilities

• Assist Transportation Providers with transportation-related questions and concerns
• Manage scheduling tasks, including modifying and canceling reservations per provider requests
• Document and investigate complaints or incidents, ensuring detailed records are maintained

Required qualifications

• High School Diploma or General Education Degree (GED) required
• Zero (0) plus years of experience, or equivalent combination of education and/or experience
• Basic computer proficiency, including Microsoft Word, Excel, and Outlook
• Ability to work independently and collaboratively within a team
• Demonstrated accuracy in data entry