Remote Due Diligence Product Support Specialist

Location: Arizona

Compensation: To Be Discussed

Staff Reviewed: Fri, Jan 29, 2021

This job expires in: 4 days

Job Category: Financial

Remote Level: 100% Remote

Weekly Hours: Part Time

Employer Type: Employer

Job Summary

An information technology company needs applicants for an opening for a Remote Due Diligence Product Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Triage incoming customer orders, requests, and reporting needs via web based applications, phone, and email
  • Follow through with the request to provide a resolution to the customer
  • Perform training and product education

Position Requirements Include:

  • 1 year Customer Support Experience
  • Hands on experience with Intercom or customer service related software
  • Microsoft Applications
  • Familiarity with G-Suite
  • Strong analytical skills and problem solving and critical thinking skills

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