Job Summary
An information technology company needs applicants for an opening for a Remote Due Diligence Product Support Specialist.
Individual must be able to fulfill the following responsibilities:
- Triage incoming customer orders, requests, and reporting needs via web based applications, phone, and email
- Follow through with the request to provide a resolution to the customer
- Perform training and product education
Position Requirements Include:
- 1 year Customer Support Experience
- Hands on experience with Intercom or customer service related software
- Microsoft Applications
- Familiarity with G-Suite
- Strong analytical skills and problem solving and critical thinking skills
