Job Summary

An information technology company needs applicants for an opening for a Remote Due Diligence Product Support Specialist.

Individual must be able to fulfill the following responsibilities:

• Triage incoming customer orders, requests, and reporting needs via web based applications, phone, and email
• Follow through with the request to provide a resolution to the customer
• Perform training and product education

Position Requirements Include:

• 1 year Customer Support Experience
• Hands on experience with Intercom or customer service related software
• Microsoft Applications
• Familiarity with G-Suite
• Strong analytical skills and problem solving and critical thinking skills