Job Summary
A health insurance company is searching for a person to fill their position for a Remote EAP Specialist.
Individual must be able to fulfill the following responsibilities:
- Answer inbound calls for EAP and Behavioral
- Provide solution focused consultation to assist member with issue resolution
- Determine member eligibility and benefit coverage and triage as appropriate
Skills and Requirements Include:
- Master's Degree in Counseling, Psychology, Social Work, or related mental health field
- 2+ years of clinical experience in a mental health/clinical setting
- 2+ years of experience with Windows PC application
- Able to type and navigate around multiple systems, using multiple screens