Remote EBO Manager

Job Summary

A company is looking for a Remote Extended Business Office (EBO) Manager.

Key Responsibilities

• Manage the performance, workflow, and quality of the EBO Supervisory group and their teams
• Oversee scheduling, attendance, and workflow to maximize departmental results
• Train and develop supervisory and department personnel while handling personnel issues as needed

Required Qualifications

• 2+ years of experience managing a department in a Call Center, Customer Service, or Patient Billing function
• Knowledge of medical terminology, patient billing, and healthcare insurance
• Experience overseeing supervisory staff and handling performance management
• Strategic management experience in workflow and budgetary planning
• Proficiency in personal computing skills, including MS Office applications