Remote EBO Senior Supervisor

Job Summary

A company is looking for a Remote Extended Business Office (EBO) Senior Supervisor.

Key Responsibilities

• Manage performance, workflow, and revenue deliverables of the EBO Department
• Oversee training and development of staff, ensuring effective production and retention
• Coordinate staffing, recruitment, and handle personnel issues as needed

Required Qualifications

• 2+ years of management experience in a Call Center, Customer Service, or Patient Billing function
• Proven success in performance management and training/coaching staff
• Proficient in personal computing, including MS Office applications
• Able to work in a fast-paced, deadline-oriented environment
• Experience handling disciplinary issues and scheduling