Remote eClose Support Administrator

Job Summary

Ensuring the success of Remote Online Notarization (RON) and eClose operations, the full-time Remote eClose Support Administrator will provide administrative and technical support, monitor project pipelines, and serve as the primary contact for vendor partners and internal teams.

Key responsibilities

• Provide administrative and technical support for eClose and RON processes to partners and customers
• Monitor the eClose pipeline from configuration to closing, utilizing tools like Snapdocs and Encompass
• Lead eClose-related calls, setting agendas, capturing meeting notes, and assigning action items

Required qualifications

• 1+ years of experience in a fast-paced environment managing relationships with internal and external partners
• Experience analyzing data and using digital tools to track progress
• Commitment to providing high-quality, professional support with a helpful approach
• Excellent attention to detail and time management skills
• Basic understanding of business practices and comfort with virtual learning environments