Remote eCommerce Customer Care Representative in Northbrook

Location: Illinois

Compensation: Hourly

Staff Reviewed: Fri, Feb 19, 2021

This job expires in: 18 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Staffing Agency

Job Summary

A group of agencies that offers a variety of staffing solutions is in need of a Remote eCommerce Customer Care Representative in Northbrook.

Must be able to:

  • Answer incoming telephone inquiries from prospective and existing customers
  • Initiate and close sales and convert on-hold orders to active sales
  • Check order status for customers

Skills and Requirements Include:

  • High School Diploma or equivalent
  • Must type at least 30 words per minute with 95% accuracy or better
  • Excellent Customer Service skills
  • Experience with MS Office applications (such as MS Word, MS Excel), email programs, and Internet browsers
  • Minimum of 1-year combined experience in retail, technical sales, mail order, internet sales, or customer service
  • Excellent written communication skills including spelling, grammar, and vocabulary

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