Remote eCommerce Customer Service Manager

Location: California, Colorado, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, Nevada, New Hampshire, New Jersey, New York, Pennsylvania, Tennessee, Texas, Utah, Washington

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 10, 2021

This job expires in: 11 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors, Masters

Job Summary

A CPG platform has an open position for a Remote eCommerce Customer Service Manager.

Candidates will be responsible for the following:

  • Identifying and building out processes for successful customer engagement and retention
  • Considering the customer and company’s short term and long term goals
  • Building a strong customer focus and desire to proactively help

Applicants must meet the following qualifications:

  • Bachelor’s degree
  • 3+ years of professional experience in eCommerce
  • Management experience

COMPLETE JOB DESCRIPTION

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