Job Summary

An eCommerce marketing company has an open position for a Remote eCommerce Customer Success Manager.

Must be able to:

• Build strong relationships and brand loyalty with customers in general
• Continually expand your expert knowledge of your customer’s marketing, technology and general business needs
• Develop and implement compelling ways to connect with customers and fuel their growth

Qualifications Include:

• 4+ years of customer management experience
• Experience with technical products and/or demonstrated technical aptitude
• Passion for helping customers and being a teacher
• Ability to strike the right ongoing balance between being a detail- & process oriented-person
• Proactive problem solver