Remote eCommerce Customer Support Specialist

Job Summary

A business specializing in buttery soft pajamas is seeking a Remote eCommerce Customer Support Specialist.

Candidates will be responsible for the following:

• Providing knowledgeable answers to customer inquiries regarding the product and the brand
• Understanding the customer’s needs and execute the appropriate policies and procedures that best serve the company and customer
• Responding to customer inquiries in a timely and effective manner via email, social media

Skills and Requirements Include:

• High school diploma or equivalent combination of education and experience
• 1-3 years of customer service experience
• Strong attention to detail
• Proficient computer and typing skills
• Basic experience with Google Suite
• Professional demeanor and attitude