Job Summary
A business specializing in buttery soft pajamas is seeking a Remote eCommerce Customer Support Specialist.
Candidates will be responsible for the following:
- Providing knowledgeable answers to customer inquiries regarding the product and the brand
- Understanding the customer’s needs and execute the appropriate policies and procedures that best serve the company and customer
- Responding to customer inquiries in a timely and effective manner via email, social media
Skills and Requirements Include:
- High school diploma or equivalent combination of education and experience
- 1-3 years of customer service experience
- Strong attention to detail
- Proficient computer and typing skills
- Basic experience with Google Suite
- Professional demeanor and attitude
