Job Summary
An e-commerce services company is in need of a Remote Ecommerce Retention Specialist.
Core Responsibilities of this position include:
- Onboarding calls with our new customers to help them fully leverage the data and advice them on their marketing & retention issues
- Helping existing users to adopt new exciting features
- Crafting new product ideas and shaping them to actual features - you will become the no.1 expert on our product and our customers
Skills and Requirements Include:
- Knowledge of ecommerce and digital marketing
- You're a native (or highly fluent) English speaker & writer
- You're excited about data and analytics and generally like to geek about software products & ecommerce