Job Summary
A tutoring company is filling a position for a Remote Education Customer Success Manager.
Must be able to:
- Retain and grow the revenue for your customers, owning gross revenue retention for your customer base
- Develop a thoughtful understanding of your customers and their core goals
- Build relationships and network with key stakeholders
Must meet the following requirements for consideration:
- 1-2+ years in a customer-facing or Customer Success role
- Advanced experience in project and change management
- Advanced operational discipline with an analytical, process-oriented mindset and a data-based approach
- Strong “do-er” mentality with a hands-on, passionate, curious, persistent approach and the grit to get things done
- Strong creative problem solving skills in order to provide optimal business or technical solutions
- Excellent oral and written communication skills along with an ability to work cross-functionally
