Remote Education Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Jun 01, 2021

This job expires in: 13 days

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A tutoring company is filling a position for a Remote Education Customer Success Manager.

Must be able to:

  • Retain and grow the revenue for your customers, owning gross revenue retention for your customer base
  • Develop a thoughtful understanding of your customers and their core goals
  • Build relationships and network with key stakeholders

Must meet the following requirements for consideration:

  • 1-2+ years in a customer-facing or Customer Success role
  • Advanced experience in project and change management
  • Advanced operational discipline with an analytical, process-oriented mindset and a data-based approach
  • Strong “do-er” mentality with a hands-on, passionate, curious, persistent approach and the grit to get things done
  • Strong creative problem solving skills in order to provide optimal business or technical solutions
  • Excellent oral and written communication skills along with an ability to work cross-functionally

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