Remote Education Customer Success Manager

Job Summary

An education company is seeking a Remote Education Customer Success Manager.

Core Responsibilities Include:

• Analyzing and interpreting data
• Prioritizing outreach efforts to mitigate churn and position for expansion/growth

Qualifications for this position include:

• 3+ years of client facing experience in Customer Success
• Empathy and the ability to understand client needs
• Background in K12 education required
• Evidence of deep ed tech industry insights required