Job Summary
A global provider of communication and network infrastructure service needs applicants for an opening for a Remote Education Customer Success Manager in Joplin.
Candidates will be responsible for the following:
- Executing a variety of client engagement functions to improve client capabilities
- Researching and investigating any client issues that could negatively impact client success or capabilities
- Analyzing client program performance to provide consultative advice regarding business solutions
Qualifications for this position include:
- Bachelor's degree from an accredited college or university with major course work in business administration
- 3+ years of experience working in customer success and SaaS applications
- Strong project management skills regarding managing the implementation process
- Self-starter, high energy, adaptable, inquisitive, and excited to work in an ever changing technology driven environment
- Intermediate knowledge of Word, PowerPoint, and Excel required
