Job is Expired
Location: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington
Compensation: Salary
Staff Reviewed: Thu, Sep 22, 2022
Job Summary
A company that creates beautiful interactive video lessons for students is filling a position for a Remote Education Customer Support Agent.
Core Responsibilities of this position include:
- Becoming an expert
- Handling cases daily and respond in a timely manner via Zendesk
- Hosting video calls to assist with teacher trainings or troubleshooting
Qualifications for this position include:
- Excellent verbal and written communication skills
- Email, phone, and video chat skills
- Strong analytical and problem-solving skills
- Strategic thinker
- Ability to function well in a high-paced and at times stressful environment
- Flexible and willing to adapt quickly
